Happy New Year to everyone from voicerecognition.com! We look forward to another great year of providing you with the highest quality office automation products including voice recognition software, accessories and assistive technology.

We will be kicking off the New Year in Orlando, Florida at the ATIA conference to showcase Dragon NaturallySpeaking and the iCommunicator products. The conference will be held at Disney’s Coronado Springs Resort and runs from January 14 ~17 and you can find us in Booth 27. This show will specialize in assistive technology available to accommodate various types of disabilities. This show will be of particular interest to schools and government agencies to see firsthand the very latest in assistive technology. Please feel free to stop by and see us in person. For more information about the show please visit www.atia.org.

About our support

Voicerecognition.com is proud to offer some of the best and most up-to-date support available anywhere. We wanted to take a moment and tell you a little bit more about what exactly our support involves.

We support our products in four main ways: phone based support, web-based support, desktop streaming media and through our online forum.

Many of our higher end products qualify for 45 days of phone based support in which you may speak to a live technical representative during normal business hours to discuss specific technical problems you may be encountering. These types of problems may include resolving error messages, problems installing our software, or any trouble you may be having creating a voice profile.

All products qualify for web-based support for 45 days in which you may e-mail our company and receive a response within two business days to your issue. Please do keep in mind however, that technical support involves problems and/ or error messages with this software and would not include such services as creating macros or specific templates in Dragon NaturallySpeaking. For a quotation on such services, please contact us so that we may get more detailed information and provide you with a cost estimate on additional services.

Desktop streaming media offers a very effective and unique way to offer technical support by allowing you and your technical support representative to share computer screens. Our technical support representative can then access your PC remotely and help you make any changes to your computer while at the same time showing you where you can go on your own to resolve similar issues in the future. Desktop streaming media support is just as effective as having a technical support representative sit right next to you by your PC and help you walk through various support issues.

Lastly, the voice recognition users group (VRUG) and our Forum are available. The VRUG is one of the most extensive and up-to-date archives of various questions, issues and their resolutions available anywhere on the Internet. Our forum is free of charge to anyone who wishes to access the database of Dragon NaturallySpeaking questions, issues and technical support. We update this forum on a daily basis so you can be assured that the information is as up-to-date as possible. The VRUG and our Forum can be found on www.voicerecognition.com or by clicking here.

If you have any questions or concerns at all about the support options here at voicerecognition.com, please do not hesitate to contact us at 1-800-245-2133 or e-mail us at info@voicerecognition.com.

Specials this Month

We continue to offer free UPS ground shipping anywhere in the continental United States for orders of $100 or more. No coupon or special code is required when ordering, just place a Web or phone order with voicerecognition.com and the free ground shipping will automatically be added and lets you specify a faster shipping method if you choose.

We continue to offer 5% off any order of $500 or more and 10% off for any orders of $1000 or more. To take advantage of these offers, simply type 5off or 10off into the coupon code field when ordering online from voicerecognition.com depending on the amount of your order. Your savings will be calculated instantly. You may also take advantage of these discounts if you prefer to order by phone at 1-800-245-2133.

The Eloquent Physician is a full featured Electronic Medical Record (EMR) which has been available with an MSRP of $1995.00. If you are interested in purchasing this program Without Any Support or Customization, we have placed a few copies on eBay, at prices starting under $100.00. To bid on The Eloquent Physician on eBay, please click here.

For more technical information on Dragon NaturallySpeaking visit the VR Forum at: http://www.voicerecognition.com/forums