- Messages sorted by: [ date ][ thread ][ subject ][ author ]
- Next message: Aaron Green: "[VRUG] Consensus re: upgrade to NS 3?"
- Previous message: Aaron Green: "[VRUG] AMD K6-300: Good experience with NS"
- Maybe in reply to: Margaret Dixon: "[VRUG] where is Nat. 3.0 ?"
- Next in thread: Don: "Re: [VRUG] where is Nat. 3.0 ?"
From: Su <su@@midsouth.rr.com>
To: Margaret Dixon <mdixon@@visi.net>
Date: Sunday, August 09, 1998 4:18 PM
Subject: Re: [VRUG] where is Nat. 3.0 ?
>I believe they are dealing with Digital River as the shipper.
>
>Call 1-617-965-5200 and follow the instructions. You want the one for
>"status of your order," which I think is #2 or #3.
>
>-----Original Message-----
>From: Margaret Dixon <mdixon@@visi.net>
>To: Voice Users <voice-users@@voicerecognition.com>
>Date: Sunday, August 09, 1998 12:51 PM
>Subject: [VRUG] where is Nat. 3.0 ?
>
>
>Hello: I ordered the Preferred 3.0 upgrade on 7/13 and was told it would
>ship in 1-2 weeks. I still haven't received it. Do you think there's a
>problem or were they late shipping?
>
SNIP
_____________________________________________
Thanks for the info. As an interesting item, I called this number which is
to Dragon Software and finally was connected with a salesman who told me,
"We are late releasing Nat Preferred 3.0 and it won't be out until the end
of Sept." I told him that they were in the stores already, that many on the
Voice Users List had received theirs and he said that was the full release
only not the upgrade. I informed him that I thought he was in error and that
the upgrade and the full product were the same and that the users on the
voice list were mostly upgraders. All this time he kept saying " Oh really,"
and finally passed me on to customer service so they could reinforce what
he'd already told me. Long story short, I called Digital River and my order
was never put through and I should now receive it next week.
So much for learned sales folk ( and uppity I might add).
Margaret
- Next message: Aaron Green: "[VRUG] Consensus re: upgrade to NS 3?"
- Previous message: Aaron Green: "[VRUG] AMD K6-300: Good experience with NS"
- Maybe in reply to: Margaret Dixon: "[VRUG] where is Nat. 3.0 ?"
- Next in thread: Don: "Re: [VRUG] where is Nat. 3.0 ?"
 |  |