"Upgrading" from Personal to Preferred Naturally Speaking
Dana Ciardi (ciardi@@worldnet.att.net)
Fri, 13 Feb 1998 09:56:08 -0500

Hi all:
I just received my "upgrade" *Preferred* Naturally Speaking program -
and the manual says, "Uninstall Personal before installing Preferred. .
. ." But - I remembered the postings to the newsgroup saying, "DO NOT
uninstall Personal before installing Preferred. . . "
Not wanting to mess around, I called Dragon Systems Tech Support -
(only waited about 10 minutes!!) and I think I have solved the mystery
of transitioning from the Personal to the Preferred edition of Naturally
Speaking.
One must look at the disk! If your disk says UPGRADE - do NOT uninstall
Personal before installing Preferred. If your disk does NOT say UPGRADE
(mine doesn't) - that means you received the FULL VERSION - not the
UPGRADE - and therefore you *MUST* uninstall Personal before installing
Preferred.
I will do this later today - I'll let you all know if what Tech Support
told me is true!!
--
Dana W. Ciardi
Jupiter, Florida