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http://www-uk.hpl.hp.com/people/ange/archives/archives-98/voice-users-archive/index.html
Also, am compiling a trouble shooting list. The post (or documentation
or where I read it) I remember said something about certain models or
brands of CD ROMS acting differently than the program expected on
installation and there was a work around for it. Beginning to think I
dreamed this!
Rose
George T. Tracy wrote:
>
> On Sat, 10 Jan 1998 13:21:25 -0600, Rose <edrose19@@idt.net> wrote:
>
> >Thanks Andy Norman for putting the 1998 voice-users archive up. It is
> >at:
> >http://www-uk.hpl.hp.com/people/ange/archives/archives-97/voice-users-archive/index.html
>
> Shouldn't that be a 98 in that URL?
>
> >BUT I STILL CAN'T FIND THE POST ABOUT UPGRADE PROBLEMS FROM PERSONAL TO
> >DELUXE. George suggested that Patrick had posted it but couldn't find
> >it in the arcives and would like to include it on a trouble shooting
> >list I'm constructing. Does anyone have any ideas?
>
> Patrick did post a second message concerning his installation. This
> message is not currently archived. Nor is my response which follows:
>
> >Re: NS Deluxe upgrade wont install!!! part 2
> On Sat, 20 Dec 1997 03:42:33 -0500, Patrick Henebry
> <tphenebry@@earthlink.net> wrote:
>
> >Given the fact that my upgrade had extra printed documentation referring to
> >Natural Word, which is a recent development I'm surprised that a printed to
> >notice referencing this error in the documentation was not included. If it
> >had been it would have saved me much trial and error. It also would have
> >cut down on the mail messages which I sent to Dragon Systems technical
> >support. If you multiply this out over the user base this simple piece of
> >paper would have cut down significantly on the time the support department
> >spends in answering both electronic queries and phone calls from users that
> >cannot successfully complete the upgrade installation.
>
> My box contained an addendum to page 9 of the manual which tells the
> user not to uninstall the Personal Edition. It specifically states
> that the Personal Edition must be installed.
>
> It appears this piece of documentation somehow was omitted from your
> copy.
>
> --
> george Tracy gttracy@@iname.com
>
> This document was composed with Voice Recognition Software.
> Incorrectly recognized words or phrases may be present.
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