| Main Topic |
Specific Question |
Brief Answer |
Link to Other Information |
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| Technical Aspects of Voice:
Compatibility; Hardware |
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In general, with what types of hardware are these products
compatible? |
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Hardware Compatibility lists are available for: Dragon Dictate |
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Are there any voice recognition products compatible with a
Macintosh? |
Yes, Power Secretary. Unfortunately at this time there are
no other large vocabulary systems for the Apple environment. |
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Can these products be run on a ZIP drive or a JAZ drive? |
Yes, as long as they are in proper format, with DOS
partitions, etc. (However, because they are more tempermental, please back up your voice
profile more regularly) |
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| Technical Aspects:
Compatibility; Software |
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Can these programs be used with my particular software? |
Most of our programs are compatible with most major
wordprocessing, spreadsheet and database programs. These include Microsoft Office, Novell
Perfect Office, and Lotus Smart Suite. More detailed information can be found through the
links immediately to the right: |
Software Compatibility lists are available for:
Dragon
Dictate
A more comprehensive list of software compatibility is currently being compiled. If you
have any further software compatibility questions, please visit our Speech Club Forum.
(Make link) |
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Are any programs compatible with Windows NT? |
Yes. Dragon Dictate 2.5 |
Dragon Dictate has a well written press release regarding
the benefits of Dragon Dictate 2.5 |
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You say that these programs are compatible with multiple
software programs. How well integrated is it with the various applications? |
For some applications specific vocabularies are available.
For others it simply emulates keystrokes. Others take full advantage of the API when
available. |
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Is there a DOS version of voice recognition software? |
YES, Dragon Dictate is offered in DOS
. Please specify DOS if ordering as the overwhelming majority of our sales are
Windows. |
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| Technical Aspects - Function
related, e.g. Tell me about the product |
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How large a vocabulary is available? |
Each of the end-user products we sell has a vocabulary of
between 10,000 and 60,000 words. Most of the programmer's tools' vocabulary are 1000 -
2000 words. |
We have tabulated all of our voice recognition products by
vocabulary size. Please see our Vocabulary
Table for details. |
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Can I add my own words to the vocabulary, and if so, how
many? |
Yes, each product has it's own specifics. However, each
product sold allows the user to add their own voice enabled vocabulary to a greater or
lesser extent. |
We have tabulated all of our voice recognition products by
vocabulary size. Vocabulary Table
for details. |
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Can I add macros and forms to the product, and if so, how
many? |
Yes, each of our products allows you to add macros to
simplify your work. |
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How fast can I dictate immediately out of the box? |
The voice recognition software products which are currently
shipping are speaker independant. That means that they are useful immediately upon setting
them up. There is significant individual variation. Please do not expect to be very
productive your first hour or two. Thereafter 50 - 70 Words per minute is a reasonable
expectation before becoming expert. |
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How fast can I dictate once I become an experienced user? |
This varies from one program to another. However, each of
the major programs should allow for between a 70 - 100 word per minute dictation rate once
you have adequately trained it. |
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What is the fastest you have heard people dictating? |
We have actually dictated at 21st Century Eloquence as fast
as 120 words per minute, and have heard of 150 words per minute. However, I wouldn't count
on over 100 WPM |
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| Occupation related Questions |
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Is it useful for my specific Occupation? |
We are working on a comprehensive list of succesful Voice
Recognition users. In the interim, please note that physicians in almost every specialty,
attorneys in all fields, and business people in most businesses have used one of the voice
recognition products productively. |
We offer testimonials and other information concerning
Dragon Dictate |
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| Disability Related - For
which disabilities is it helpful |
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Blind |
If you are using Jaws Screen Reader, you can successfully
use it with Dragon Dictate. This configuration is not supported, but it does in-fact work
well. |
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Deaf |
Sorry, this is currently unavailable, unless the speaker has
close to a normal speech pattern. |
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Quadriplegic, paraplegic |
Dragon Dictate was specifically designed for the disability
market initially and can be run completely hands free using functions including the mouse
grid. |
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RSD (Reflex Sympathetic Dystrophy) |
We have a number of RSD sufferers successfully using Dragon
Dictate as well as Kurzweil Voice for Windows. |
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RSI (Repetitive Stress Injuries) |
We have a number of RSI sufferers successfully using Dragon
Dictate as well as Kurzweil Voice for Windows. |
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CTS (Carpal Tunnel Syndrome) |
We have a number of CTS sufferers successfully using Dragon
Dictate as well as Kurzweil Voice for Windows. |
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Spelling impaired |
These tools are excellent for those who have difficulty
spelling. They are particularly useful for school-aged children in the production of
school reports. |
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| Non English Speaking Users |
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Do these programs come in languages other than English? |
Yes. Dragon Dictate is available in: U.S. English, U.K.
English, Spanish, French, German, and IBM is available in: English and Spanish |
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Will it understand my accent? |
Yes. Except under Very unusual circumstances, accents merely
degrade the initial comprehension level to some extent. They do not impair the long term
usage. |
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| Non-standard Uses: Can I use it in
the following specific situation? |
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Over the telephone |
No. Sorry, not yet. |
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To record a conversation |
No. Sorry, not yet. |
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| Availability Questions? |
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Can I receive the product today? |
Sorry, the fastest is tomorrow. If you order before 1 pm and
we have your item in stock (we have most items in stock) we will make every attempt to get
it to our shipper the same day as your order. |
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Can I see an on screen demo? |
Yes. |
Dragon Dictate has provided
demos in multiple languages. |
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Can I get a demo tape? |
These are available in certain situations. Please call
1-800-245-2133 to discuss. |
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Can I get a demo product? |
Probably not. These are now software only products, and
therefore are not returnable. However, if you are a re-seller or consultant, please call
us at 1-800-245-2133 |
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Can I return it if I don't like it? |
Not unless prior arrangements are made for some particularly
special reason. Software, in general, in not-returnable. |
Please see 21st Century Eloquence Policies. |
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| Upgrade questions |
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Can I upgrade to a more costly item? |
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Can I upgrade to a more recent edition? |
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Should I upgrade to a more recent edition? |
Absolutely. The more current edition of (Dragon, Kurzweil,
IBM) is substantially better, including quicker and more accurate comprehension, than are
the older versions. |
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What are the costs of upgrading to a more recent edition? |
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| Continuous Speech |
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When will Continuous Speech systems be available? |
No earlier than 1st Quarter 1997 |
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Can I play an audio tape directly into the system? |
No. This will be possible only with some of the more
advanced Continuous Speech systems, not expected for at least a few years. |
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If I purchase a discrete speech product, can I upgrade to a
continuous speech product when it becomes available? |
Yes, if you purchase it from 21st Century Eloquence. |
Please see our detailed policy describing our unique upgrade path toward
continuous speech. |
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| Printed Material |
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Do you have printed material available on these products? |
Yes, we do. However, there is no information in our printed
material that is not also available on our website. Our website is substantially more
complete than is our file of papers. Should you wish to have printed material for a
specific purpose, such as to use as a sales tool if you are a re-seller, please contact us
and we will attempt to provide it to you. |
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| Overseas Sales |
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Do you sell your products overseas? |
Yes, with some exceptions. Please contact us with your
specific request if you are outside of the United States. |
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What are the shipping costs overseas? |
They vary, but as an estimate you can calculate
approximately $40 - $75. |
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Do you offer distributorships or re-seller opportunities
overseas? |
Please contact us at (561) 835-4902 |
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| Shipping / Delivery Questions |
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What is your shipping policy? |
We have most items in stock most of the time. We attempt to
ship all items ordered prior to 1pm on the same day. We offer free standard UPS ground
shipping for Internet orders. Next day and 2nd day air are available at an extra cost. |
Please see our policies for more
details. |
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What is the cost for overseas shipping? |
This must be answered individually. However, as a rough
estimate, you might figure on approximately $40 - $75 depending upon the country and speed
of delivery. |
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| Questions Programmers might ask |
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Under which environments will my programs work after voice
enabling them? |
Depending on which programming tool you use. |
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| About 21st Century Eloquence |
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What is 21st Century Eloquence |
We are a premier reseller of multiple voice recognition
software products.(elaborate on this) |
See about_us.html (make good page for this) |
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Who are the principles / employees in 21st Century
Eloquence? |
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21st Century Eloquence - who we are and what we stand
for. |
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| Tell me about other voice / speech recognition products |
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Telephony |
We do not currently deal in Telephony products. |
You may find out more information regarding these products
at: |
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| Other Dealers |
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Can you tell me the name of a dealer in my town. I live in
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We are dealers for all of the Dragon, ,
Lernout & Hauspie, and IBM voice recognition products presented on our website. We are
authorized to sell these products in most areas of the world. We have extensive experience
in all facets of voice recognition technology and have supported our users around the
globe. |
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| These FAQ's are deemed to be
reliable. However, 21st Century Eloquence cannot guarantee the accuracy of any
information.
The above information is copyright 1996 by 21st Century Eloquence. |
