Posted by Ray Bunkofske on July 30, 1998 at 07:25:29:
In Reply to: IBM Via Voice posted by Phil Lee on September 05, 1997 at 18:15:44:
I'm about to purchase this product for use at work. (yes I work
for IBM--but making computer chips, not software) It sounds like it can work...
To all those with problems with the service, call IBM's toll-free
number 1-800-426-4968 (US at least...) and ask to be put in touch with the via voice people. I got a reasonable response, and as I'm one of the cobbler's children I would expect others to get a much better one. The trick here is to not give up. Like most
large freighters it takes awhile to turn around, but it can happen.