 NaturallySpeaking is have trouble with the app... |
  |
 Mar 29 2006, 02:44 PM
Post
#1
|
|
|
Advanced Member  Group: Members Posts: 57 Joined: 27-December 05 Member No.: 19,138 VR User?: 7 Years Which Program?: NaturallySpeaking Pro 9.5 Why do you Use VR?: Provide DNS Product Training and Support Where are you Located: Columbus, OH  |
I have a client attempting to use DNS Pro 8.10 on a new Dell Notebook (Pentium M 1.73GHz, 1GB RAM) with the VXI TalkPro with VXI USB Sound Pod. The system is running Windows XP Professional. We are able to successfully create and train her user. When attempting to begin dictating in Word 2003 or control her microphone by voice, the system starts to behave abnormally. The voice meter frequently flashes red and then a slew of Dragon NaturallySpeaking error message are thrown. After closing the error dialogue, we had to reboot to use DNS again only to recieve another error once again locking up DNS.
The three error messages I recieved are as follows: 1. NaturallySpeaking is having trouble with the application 'DgnMyCmds'. It did not complete the last recognition. Please close the application and try again. 2. NaturallySpeaking is having trouble with the application or module 'Global dictation engine sink.' Please close the application and try again. 3. NaturallySpeaking is having trouble with the application or module 'natspeak, SDK engine sink (created at 2:53:00 PM on 3-27-06)'. Please close the application and try again. I have attached the setup and dragon logs. As a quick note, this computer is used in a US Government purchasing department. We were able to install and use Dragon on this client's personal laptop without any issues. Any help would be greatly appreciated. Thanks, Marc
Attached File(s)
-------------------- Marc
|
 |
 
|
|
|
|
|
Mar 30 2006, 09:03 AM
Post
#2
|
|
|
Advanced Member Group: Members Posts: 57 Joined: 27-December 05 Member No.: 19,138 VR User?: 7 Years Which Program?: NaturallySpeaking Pro 9.5 Why do you Use VR?: Provide DNS Product Training and Support Where are you Located: Columbus, OH |
From what I can ascertain, she does have admin rights on the system. I have concluded this to be the case because I was able to successfully install the software, create a user profile and train the user without any problems or error messages. I did not take the extra step of confirming this through Windows but the IT department at the client's office also inferred that we can install software through the client's Windows account.
I can attempt to reinstall the software based on your recommendation to see if that solves the problem. Were there any indications in the log files of what the problem might be? I wonder if there are any Windows security policies or system settings (page file size, etc.) that might be the culprit? This is the second computer in this office we have installed DNS and have run into problems only after the user profile is created and the general training has been completed. I look forward to your response. Marc Solomon -------------------- Marc
|
|
|
|
|
|
|
|
Mar 30 2006, 10:56 AM
Post
#3
|
|
|
Advanced Member Group: Members Posts: 57 Joined: 27-December 05 Member No.: 19,138 VR User?: 7 Years Which Program?: NaturallySpeaking Pro 9.5 Why do you Use VR?: Provide DNS Product Training and Support Where are you Located: Columbus, OH |
Brand: Dell Notebook (Latitude)
CPU: Pentium M 1.73GHz RAM: 1GB Audio type/controller: AC97 (Soft Audio) Microphone: VXI TalkPro and VXI USB Sound Pod Thanks again, Marc -------------------- Marc
|
|
|
|
|
|
|
|
Aug 9 2007, 05:25 PM
Post
#4
|
|
|
Newbie Group: Members Posts: 1 Joined: 9-August 07 Member No.: 21,277 VR User?: 8 years Which Program?: DNS Pref v.8 Why do you Use VR?: Cannot touch a keyboard anymore Important Urls in your life: Google :-)! Where are you Located: NYC Other Comments: I do!, I just can't think of it right now... |
Has anyone figured this out?
I'm on Windows XP, 1 gig of RAM, DNS pref. v. 8 and I get this message about once a week, usually the 1st and 3rd ones: 1. NaturallySpeaking is having trouble with the application 'DgnMyCmds'. It did not complete the last recognition. Please close the application and try again. 2. NaturallySpeaking is having trouble with the application or module 'Global dictation engine sink.' Please close the application and try again. 3. NaturallySpeaking is having trouble with the application or module 'natspeak, SDK engine sink (created at 2:53:00 PM on 3-27-06)'. Please close the application and try again. And usually when I'm on the Internet. It freezes my system and its impossible to get out of it without using keystrokes I Googled it which led me here. Nuance is usually pretty useless. Thank you |
|
|
|
|
|
|
|
Aug 10 2007, 08:20 PM
Post
#5
|
|
 Advanced Member Group: Members Posts: 1,092 Joined: 9-July 06 From: Nashville, Tennessee Member No.: 19,645 VR User?: 20 years Which Program?: Dragon Medcal Practice 11 & KnowBrainer 2011 Why do you Use VR?: We're 1 of the World's Largest Nuance Certified NaturallySpeaking Resellers Where are you Located: Bethpage TN - USA |
Answer on KnowBrainer Tech Support Forum
-------------------- Lunis Orcutt - www.knowbrainer.com
Chat Live w/a Nuance Gold Certified Solutions Provider |
|
|
|
|
|
|
 |
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:
|
Lo-Fi Version | Time is now: 18th June 2013 - 01:19 AM |
We Recommend Using Dragon Medical and Dragon NaturallySpeaking Speech Recognition Software
Physicians Using Dragon Medical - Looking for the Best Electronic Health Record (EHR / EMR)?