Tech Support DuJour-Nothing happens when I dictate, How to check your audio Options

[Josh Stewart]

Issue: A client with Dragon NaturallySpeaking claims that nothing happens when they speak into the microphone.

Resolution: Follow the steps below to check your audio settings.

1. Check to see that the microphone is on and that it is not asleep. (If the microphone is asleep, the volume indicator display on the DragonBar is gray.) If the Dragon NaturallySpeaking microphone icon is asleep, say "Wake Up."

2. Check to see that the microphone is properly connected to the computer and is plugged into the correct port, usually the microphone jack.

3. Check your microphone and sound system by running the Audio Setup wizard. To run the Audio Setup wizard, click or say "Check your audio settings" in the Accuracy Center. You can also say "Check Audio Settings" at any time Dragon NaturallySpeaking is running and the microphone is active.

4. Make sure the window in which you want to dictate is active (its title bar is blue instead of gray at the top). The active window can change when you use another application or save your user files. A window or dialog box must be active for you to dictate into it successfully.

If this does not resolve your issue search "Testing Microphone and Soundcard".